- How long before I get approved?
- As fast as 30 minutes! We have agents placed 24/7 to assist you and help you get your loan easily, quickly, and safely!
- My loan got approved, how long before it gets deposited to my account?
- Congratulations! If your loan got approved before 11:30 am MST, then expect it to be deposited within the day. If not, rest assured it will be delivered tomorrow!
- Why was I approved for less than what I requested?
- At Goloans, we want you to borrow responsibly. We offer financial assistance but within your repayment capacity.
- How can I dispute my payment dates?
- If you have not signed the contract yet, you may contact support@goloans.ca. But if you have signed the contract, please contact info@gestionmultifinance.com.
- Can I delay payments?
- Yes, you can! Please email us at info@gestionmultifinance.com.
- You have the wrong bank account.
- If you wish to change the bank account that has been selected for the pre-authorized debit form in your contract, please send an email to support@goloans.ca. But if you have signed the contract already, please send an email to info@gestionmultifinance.com.
- Why was I declined?
- We are so sorry we cannot be of help. As much as we want to cater to everyone’s needs, there are some reasons why sometimes we cannot.
- What are “guarantor fees”?
- A guarantor fee is paid as a security on the loan. If your credit score is in optimal range, our lender does not require a guarantor fee. If all payments are made on time with your first loan, we will lower the fee on your following loans with Goloans.
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