Loan Application

MISSED PAYMENT

• Why was I charged an NSF fee?
• Oh no! I missed my payment! What do I do?

RENEWAL OF LOANS

• I have paid off my loan, can I reapply?

LOAN REPAYMENT

• I want to defer my payment.
• Can I repay early and renew my application?
• I need to change my payment dates.
• Can I get another loan even if I still have an active one with you?
• How come the loan payment has not been debited from my bank account yet?
• How much is my remaining balance?

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RECEIVING FUNDS

• I have not received my money yet.
• When will my loan be deposited?
• Can you e-transfer my funds?

LOAN APPROVAL

• What are “guarantor fees”?
• Why was I declined?
• You have the wrong bank account.
• Can I delay payments?
• How can I dispute my payment dates?
• Why was I approved for less than what I requested?

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Will this affect my credit score?

• Will this affect my credit score?

What do you mean “No fax required”?

• What do you mean “No fax required”?

I cannot access Flinks, what should I do?

• I cannot access Flinks, what should I do?

What is Flinks?

• What is Flinks?

Can I get a higher amount on my next loan?

• Can I get a higher amount on my next loan?

What requirements do I need to provide to apply for a loan?

• Request new loan
• What requirements do I need to provide to apply for a loan?

How long does it take to complete the application?

• How long does it take to complete the application?